Ebook FAQs

Courses include a direct link to access the ebook. When you click the link, the ebook will open in a new window in the VitalSource Bookshelf platform. If you do not already have a VitalSource Bookshelf account, you will be prompted to create one. You are not required to create an account; however, a VitalSource account will allow you to access the ebook even after your access to the course has expired (12 months after the purchase date).

Click here for a list of VitalSource requirements and support.

1. Login in to Bookshelf using your VitalSource account.
2. Filter by title or author
3. Select desired title

Note: If you received an ebook with an online course and did not create a VitalSource Bookshelf account to view it, you may only access the ebook from the course for 12 months from the purchase date. See the FAQ on HOW DO I ACCESS AN EBOOK FROM AN ONLINE COURSE for more details.

1. If you purchased an ebook only, you should have received an email message with an ebook access code. See the FAQ on HOW DO I REDEEM AN EBOOK ACCESS CODE WITHOUT or WITH AN EXISTING VITALSOURCE ACCOUNT to access your ebook. If you did not get the email message, enter your order number under the FAQ on HOW CAN I GET MY EBOOK ACCESS CODE
2. If you purchased an online course with an ebook, refer to the FAQ on HOW DO I ACCESS AN EBOOK FROM AN ONLINE COURSE for instructions.

There are a few important things to keep in mind when returning an ebook you purchased from a Human Kinetics online store:

• You have 7 calendar days to return an ebook from the date you purchased it.
• You have not viewed or printed, in total, more than twenty percent (20%) of the ebook.

You can only return items purchased directly from us.humankinetics.com, canada.humankinetics.com or coacheducation.humankinetics.com.

Check if your ebook is eligible for a refund

Human Kinetics reserves the right to refuse to sell or provide refunds to any person for any reason not prohibited by law, including, but not limited to, abuse of its return policy.

1. Enter your order number
2. Click on Submit

1. Create an account on VitalSource. (You can use the same email address and password as your Human Kinetics account.)
2. Click on 'Redeem Code'
3. Enter the code that we sent you and then click on 'Redeem'.

1. Login in to your VitalSource account.
2. Click on 'Redeem Code'.
3. Enter the code that we sent you and then click on 'Redeem'.

How to download your ebook for offline access on your device.

Select the app you want to download and follow the instructions to download it.